Privacy (GDPR)
Personal Data Protection
With the new pan-European General Data Protection Regulation (GDPR), in force since May 25, 2018, we are required to outline our policy and procedures regarding the protection of our visitors’ personal data.
Our website collects data in order to operate effectively and provide you with the best possible experience of our services. Some of this data is provided directly by you, such as your IP address, as well as access-related information, for example whether you are connecting from a mobile device or a computer, the operating system you use, your browser, and other technical details of your device. Our website interacts with your device using small pieces of code (cookies), which are stored on your device and make your browsing experience more efficient.
In addition to this automatically stored data, personal information is also sent to us through contact forms, quote requests, various interactions and any form of voluntary communication with our website.
How we use your personal data
Our website uses your data for statistical purposes, to better understand your needs, and to enable more effective communication between us and you through contact forms, as well as for record-keeping purposes.
Some of your data may also be used for promotional purposes such as newsletters, notifications, promotional actions, discounts and offers, always with your consent. You may unsubscribe from these communications at any time.
Sharing of personal data
Our website uses open-source software and a CMS, as well as plugins and themes developed by third parties. We follow all security rules for the protection of data; however, we bear no responsibility for any data breaches caused by third-party providers.
Additionally, analytical data may be used by external companies we work with, such as Google, for the presentation of statistical information related to your equipment, online preferences, age group, gender, etc. Some of this data may be used to display more targeted advertising by advertising companies.
Access to and control of your personal data
Through our website, you may request the deletion of any information, email, contact form submission or quote request you have sent us. You may also request the deletion of your login records, account, personal data and history. However, we cannot take any action regarding data that may have been collected by third parties about you, such as Google, plugin developers, theme developers, etc.
In the event of a data breach caused by malicious software, unauthorized access to our administration, software failure, server failure or other equipment failure, we commit to informing you promptly, as well as notifying the relevant data protection authorities. However, we cannot guarantee the prevention of such breaches.
Cookies
Cookies are small text files stored in your browser while you browse the internet. Their purpose is to inform the website you visit about your previous activity. They usually store information such as a username and password so that, upon returning to the same website, you are recognized and do not need to log in again.
Cookies may originate from the website you are visiting or from third parties (third-party cookies), for example through advertisements. They are generally harmless, but it has been proven that third-party cookies collect information about user behavior on the internet, raising significant privacy concerns. This led the EU and the USA to issue guidelines regarding their use and the obligation to inform users on websites that use them. There are programs that remove malicious cookies, and users may also delete cookies through their web browser settings.
Personalization
Websites that use this information (cookies) can offer personalized services that address the specific needs of each user, ultimately aiming to increase traffic and revenue. Cookies play a crucial role in the operation of websites and digital applications. They define how digital media function, appear and are used, with these aspects being customized by each user.
At this level, the ability to offer services and tools tailored to each visitor’s needs has no historical precedent in commerce. This new economy, based on advertising, the buying and selling of information, products and services on a global scale—with user preferences and choices as the only boundary—has no precedent in human history.
Disclaimer
By using our website, our services, submitting information through forms and browsing our web pages, you automatically confirm that you have read, understood and accepted all of the above, and we disclaim any related liability.